The day is cool and sunny in Rio de Janeiro as Miguel Durán mounts his swimming block in the Summer Olympics men’s 400m freestyle heat. He slaps his thighs twice…

What do Nike, Tesla, your hairdresser, and your local grocery store have in common? They all use vendors. That’s right: Whether a global enterprise or a one-person show, every business…

If you work for an organization that measures customer success or happiness, you’ve likely heard of the customer satisfaction (CSAT) and net promoter score (NPS) metrics. Both can provide valuable…

Top summer camp registration software CampSiteSawyer ToolsJotFormSecure TelehealthACTIVEWorksCampMinder Whether you’re an experienced summer camp director or just starting out in the industry, it takes a lot of work to manage…

Conducting a survey is a great way to gather insights from your target demographic. But you’ll limit the effectiveness of the results if you don’t have the right strategy to…

WordPress has quickly become everyone’s favorite content management platform. Since its creation in 2013, WordPress has grown into a platform where more than 409 million people regularly view over 20…

If you’ve done any type of data categorizing in the past five years, you’ve probably encountered Airtable. The spreadsheet-database hybrid has gained a huge following since its launch in 2013.…

I remember the morning clearly. As I was talking through JotForm’s quarterly enterprise strategy with a few colleagues, something wasn’t clicking. Even through the screen, I could see: These people…

You recently came up with a great idea for a new product or app, and you’re certain it’s going to change the way people work and live. The problem is,…

In 1905, in St. Paul, Minnesota, a surgeon named Cornelius Williams prepared to perform surgery on the diseased right ear of a patient. The surgeon had previously discussed his plan…