Customer service often gets a bad rap, despite its good intentions. Most of us can recall an experience with customer service that resulted in more frustration than anything else due…

White-labeled products are everywhere, but they’re difficult to identify. That’s the point, after all. A white-labeled product or service is created by one company and sold to another, which then…

His team have gone home for the night. With no one left to manage, he finally sits at his desk and shakes the mouse to revive his monitor. Suddenly, his…

Whether it’s a mega-corporation like Walmart or a government department like Health and Human Services, most organizations use surveys to gather feedback from customers and employees or to conduct market…

Sometimes, you have to make unplanned business decisions on the fly. No matter how well-thought-out your business processes are, you’ll always need to leave a little wiggle room for the…

In her TED Talk “Why some of us don’t have one true calling,” Emilie Wapnick explores what it means to be a generalist in a society that values specialists.  She…

The best free WordPress themes for businesses Neve Astra Airi Sydney Hestia You might be surprised to hear that our roundup of the best free WordPress themes for businesses isn’t…

7 essential corporate apps QuickBooks Online Square Shopify RUN Powered by ADPm Expensify Evernote Zoom Most of us use mobile apps regularly in our daily lives, whether we’re really conscious…

One of the biggest bottlenecks in getting requests approved aside from the approver being absent is missing information. Ideally, you want to give your approvers all the resources they need…

You hear the alarm go off and within seconds, you’re scrambling for your phone. You open one eye just enough to press snooze and notice it’s still dark outside. Your…